Client callbacks and the Communication dashboard tab
A different staff member can schedule a client callback for you to complete. When
they schedule the callback, ezyVet makes a callback record and
the Communicationdashboard tab shows it. Thus, you can use the tab to easily
monitor and complete your scheduled callbacks.
Tip: To know if you have callbacks to complete, do
frequent checks of the Communication dashboard tab.
The communication records of client callbacks for you to complete have the Pending status. To show all records
that have the status, use the Communication dashboard tab. And to
find and show only specified callbacks, you can use the tab filters. Examples of
specified callbacks to show with the filters include:
Callbacks for one patient or one client
Callbacks of one department
Callbacks of a date range
Callbacks that are related to a type of work or procedure
Note: If
the Communication dashboard tab shows a red color, ezyVet has communication records that have the Pending status. Records that have
the Pending status include client
callbacks for you to complete.Figure 1. The Communication dashboard tab with a red
color
