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Recommended Zoom plan for virtual appointments

Zoom has different types of plans. Each plan has a different set of features and a different cost. For the best performance of Zoom with ezyVet virtual appointments, use a dedicated Zoom Business plan.

If you use a Zoom Business plan, you can make permanent accounts for your organization's staff members. As a result, they always have access to a correctly configured Zoom account for virtual appointments. Then, you can use the free Zoom Basic plan for staff who do not use virtual appointments or who only use Zoom temporarily. For example, staff could use the Basic plan accounts for remote staff meetings.

Callisto Vets uses the ezyVet virtual appointment feature. For the best performance, the practice manager buys a Zoom Business plan.
The practice manager uses the Business plan to make three permanent Zoom accounts for staff who do virtual appointments:

The staff members who use these accounts always have access to a correctly configured virtual appointment.

Other staff of Callisto Vets do not use virtual appointments and it is not necessary for them to have a permanent Zoom account. Each of these staff members uses the free Zoom Basic plan to make their own Zoom account.