System requirements for virtual appointments
ezyVet uses Zoom for virtual appointments. When you start a virtual appointment, your web browser automatically downloads the Zoom app and installs it on your device.
When clients connect to the call, their browser automatically downloads and installs the
Zoom app.
Tip: Before you use the virtual
appointments feature, install the Zoom app on all of the
applicable devices in your organization.
The Zoom cloud recording feature
A virtual appointment can automatically save the recorded call of a virtual appointment in the applicable clinical record. You can get access to the recorded call directly from the clinical record.
For correct operation of recorded calls, you must use a Zoom plan that has the Zoom cloud recording feature. If you use a Zoom plan that does not have cloud recording, ezyVet cannot save a recorded call.
Note: For more information about the applicable Zoom plans: