Virtual appointments troubleshooting If you have problems with virtual appointments, use this troubleshooting information. ezyVet shows a Zoom Access token is expired.(Code 124) errorezyVet does not show a completed virtual appointment recordingYou cannot open the completed recording of a virtual appointmentParent topic: Virtual appointmentsRelated conceptsAbout virtual appointmentsSystem requirements for virtual appointmentsCalendar commands for virtual appointmentsRecommended Zoom plan for virtual appointmentsShow virtual appointment information in clinical summariesRelated tasksMake a virtual appointmentStart a Zoom virtual appointment from the calendarGet access to virtual appointment recordings (calendar method)Get access to virtual appointment recordings (clinical record method)Related informationVirtual appointment configuration