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    ezyVet

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      Getting started

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      Clients

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      Patients

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      Appointments

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        Getting started

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        Planning guides

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        Send appointment messages, forms, and reminders

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        Virtual appointments

        • About virtual appointments

        • System requirements for virtual appointments

        • Calendar commands for virtual appointments

        • Recommended Zoom plan for virtual appointments

        • Make a virtual appointment

        • Show virtual appointment information in clinical summaries

        • Start a Zoom virtual appointment from the calendar

        • Get access to virtual appointment recordings (calendar method)

        • Get access to virtual appointment recordings (clinical record method)

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          Virtual appointment configuration

          • The password that ezyVet automatically uses for virtual appointments

          • Templates and template variables for virtual appointments

          • Configure an appointment type for virtual appointments

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            The Zoom integration

            • About the Zoom integration

            • Configure the Zoom integration

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          Virtual appointments troubleshooting

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        Find and show appointment information

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        Appointments and travel invoicing

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        Boarding

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        Kiosk: Easy client check-ins

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        E-booking

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        Appointment status configuration

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        Appointment type configuration

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        Calendar configuration

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        General configuration of appointments

      • Integrations for appointments and telemedicine

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        Appointments troubleshooting

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      Glossary

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    Vello

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    ezyVet Scan

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    ezyVet Go

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    Vet Radar

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    ezyVet Data Lake

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    Knowledge Center: New and published

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  1. Browse documentation
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  3. ezyVet
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  5. Appointments
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  7. Virtual appointments
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  9. Virtual appointment configuration
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  11. The Zoom integration

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The Zoom integration

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Configure the Zoom integration

Before you use Zoom video calls for a virtual appointment, you must configure the Zoom integration for ezyVet.

Make sure that your organization has a Zoom plan with the Zoom cloud recording feature.
To configure the integration, do this procedure.
  1. Select Admin.
    The Admin tab
  2. In the settings list, select Integration.
    The Integration setting in the settings list
    ezyVet shows a New Integration Setting screen.
  3. In the Integration box, select Zoom.
    The Zoom integration available for selection
  4. If the ezyVet site uses a department configuration, use the For Division box to select an applicable department.
    Note: If your site does not use a department configuration, ezyVet does not show the For Division box.
  5. Select Save.
    The Save button
  6. Select CONNECT ZOOM ACCOUNT.
    The CONNECT ZOOM ACCOUNT button
    ezyVet shows a Zoom sign-in page in a new browser window:
    The Zoom sign-in window
  7. Enter your Zoom account username and password. Then select Sign In.
    Your browser shows a window that tells you You are about to install ezyVet Telemedicine:
    A window that tells you You are about to install ezyVet Telemedicine
  8. Do a check of the information in the window. Then select Authorize.
    The Authorize button
    If your account username and password is correct, ezyVet shows Zoom Account Status: Connected:
    The Zoom account connection status
    ezyVet also shows the name of the connected Zoom account in the Users section:
    Usernames of the connected Zoom account
  9. In the Settings section, select the applicable Default Password setting.
    The Default Password setting
    This table gives the function of each setting:
    SettingFunction
    NoneIf you select None, ezyVet does not set a default password. Unless you manually set a password when you make an appointment, the call participant can connect without a password.
    Animal NameIf you select Animal Name, ezyVet uses the name of the patient of the appointment as the default call password.
    Contact NameIf you select Contact Name, ezyVet uses the name of the client of the appointment as the default call password.
    Note: The Default Password setting is applicable if you set the Password required setting of the virtual appointment configuration to NO.
  10. Select Save.
    The Save button
    ezyVet shows a confirmation message:

ezyVet has a configured Zoom integration.
Parent topic: The Zoom integration
Related concepts
  • About the Zoom integration
Concepts
  • Recommended Zoom plan for virtual appointments

Procedure
ezyVet
Practice manager

Last updated: January 30, 2025

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Related Articles:

  • Recommended Zoom plan for virtual appointments
  • The Zoom integration
  • About the Zoom integration

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