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ezyVet

Vello

For practices

Getting started

Recommended care

Configuration

Connect ezyVet to Vello

Get access to Vello configuration settings from ezyVet

Automated Communications Cadence screen

Configuration of medical service reminders

Recommended care configuration

Online scheduling configuration

The Appointment Requests screen

Activate online scheduling

Make sick visits available to clients to select

Configure available times and staff for appointment requests

Download a QR code for client portal access

Change the address of the Vello client portal

Planning guides as a method to configure available appointment times

Configure available times and staff for appointment requests (planning guides method)

Appointment message configuration

Text messaging configuration

Vello release notes

For pet owners

ezyVet Scan

ezyVet Go

Vet Radar

ezyVet Data Lake

IDEXX SmartFlow

ezyVet Connect

Knowledge Center: New and published

Pilot features

Change the address of the Vello client portal

An example of when an address change for the client portal is applicable is when you want to include your practice name in the address.

To change the address, do this procedure.

Note: After you change the address of the Vello client portal, clients cannot sign in to the portal with a direct link or QR code that they used before the change.

Open Vello from ezyVet.
In the left sidebar, select Practice Settings.
Vello shows a Practice Settings screen.
Select Edit.
Vello shows a Portal Settings dialog box.
Make the address changes as necessary.
Select Done.
Select Publish Changes.
Adjacent to PORTAL LOGIN, select the copy button.
Vello puts the new sign-in link in your device's clipboard.

The address is changed. Send the new sign-in link to one or two clients to make sure that it opens the Vello client portal correctly. Then, send the new link to the remaining clients and add it to your website, newsletters, and flyers.

Download a new QR code for the client portal and add it to your website, newsletters, and flyers.