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    ezyVet

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    Vello

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      For practices

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        Getting started

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        Recommended care

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        Configuration

        • Connect ezyVet to Vello

        • Get access to Vello configuration settings from ezyVet

        • Automated Communications Cadence screen

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          Configuration of medical service reminders

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          Recommended care configuration

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          Online scheduling configuration

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          Appointment message configuration

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          Text messaging configuration

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        Vello release notes

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      For pet owners

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    ezyVet Scan

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    ezyVet Go

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    Vet Radar

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    ezyVet Data Lake

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    IDEXX SmartFlow

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    ezyVet Connect

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    Knowledge Center: New and published

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    Pilot features

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  3. Vello
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  5. For practices
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  7. Configuration

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Configuration

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Automated Communications Cadence screen

Use the Automated Communications Cadence screen to know when Vello automatically sends messages and other related information to clients.

Figure 1. The Automated Communications Cadence screen

The Automated Communications Cadence screen
The screen shows:
  • Each type of message that Vello sends (for example, a medical service reminder or appointment reminder)
  • When Vello automatically sends each type of message
  • The method that Vello uses to send messages (text message, email, or postcard)
  • A Preview button that you can select to look at the text and formatting of messages
  • A Modify button that you can select to tell Vello to start or stop automatic reminders for a medical service

Vello
Practice manager

Last updated: February 9, 2025

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