A practice manager can use ezyVet planning guides to configure the available times that the Vello client portal shows to clients for appointment requests.

1. Open Vello from ezyVet.
2. In the left sidebar, select Appointment Requests.
   
   Vello shows an Appointment Requests screen.
3. For the applicable visit type, select Edit.
   
   Vello shows an Edit: Dialog box.
4. In the Calendar Availability section, select Use Planning Guides.
   
   Vello shows all appointment types that it synced from ezyVet. The appointment types that planning guides use show in the Unavailable for Online Scheduling section with a red color:
   
   
5. In the Unavailable for Online Scheduling section, select an applicable appointment type.
   ExampleIf you want to make planning guides that use a Recheck appointment type available for wellness visits, find the the appointment type in the Unavailable for Online Scheduling section. Then select it to move it to the Available for Online Scheduling section.
   Vello moves the appointment type to the Available for Online Scheduling section.
6. In the Provider Availability section, select the staff members and rooms that you want to make available for appointment requests.
   Note: If you do not want a staff member to show as available for appointment requests, deactivate the Enable setting.
7. Select Done.
   
8. Select Publish Changes.