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Refund a client account credit

If a client pays a deposit that is more than the cost of treatment, the client will have credit in their account. If necessary, you can refund the client account credit.

To do the refund, do this procedure.
  1. Select Contacts.
    The Contacts tab
    ezyVet shows the contact records of your site.
  2. In the left sidebar, find and select the applicable client contact record.
    ezyVet shows settings and information of the contact record.
  3. Select New Payment.
    The New Payment button
    The Payment box that ezyVet shows automatically has the credit value of the client's account balance
  4. Select Pay.
You refunded the client's account credit.
Use an applicable payment method to pay the refund to the client.