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    ezyVet

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      Getting started

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      Clients

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      Patients

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      Appointments

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      Products

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      Veterinary care

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      Invoicing

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        Getting started

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        Service fees

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        Price adjustment reasons

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        The not-ready-for-billing condition of invoices

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        Price adjustment rules

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        Medication invoicing

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        Diagnostics invoicing

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        Wellness plan invoicing

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        Print invoices

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        Find and show invoice information

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        Send clients messages about invoices

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        Recurring invoices

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        Interest charges

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        Tax

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        Sales templates

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        Estimates

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        Statements

        • Settings of the Statements report

        • Important steps before you do an end-of-month statement

        • Send statements to your clients

        • Make a client statement

        • Set the document template that ezyVet automatically uses for client statements

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        Invoicing configuration

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        Troubleshooting for invoicing

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      Payments

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      Refunds

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      Financial controls

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      Xero

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      Insurance

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      Document management

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      File attachments

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      Printing

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      ezyVet administration

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      Reference information

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      Customer support information

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      Release notes

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      Glossary

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    Vello

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    ezyVet Scan

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    Knowledge Center: New and published

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  5. Invoicing
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  7. Statements

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Statements

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Send statements to your clients

You can use ezyVet to send client statements to your clients directly. ezyVet uses email to send the client statements. Each email includes a PDF document of the statement.

  • Make sure that you do the steps given in Important steps before you do an end-of-month statement
  • Make sure that you know the settings of the Statements report
  • Make sure that your site has an applicable email template for the content of the emails
  • Make sure that your site has an applicable document template for the PDF documents of the statement
Note: Clients can only receive an client statement if their contact record has an email contact method with For Sending Financial Records selected.

If the client contact record has more than one email address, each email address must also have a name in each Name box of the contact method.

To send client statements, do this procedure.
  1. Select Reporting.
    The Reporting tab
    ezyVet shows the reports that are available for you to use.
  2. In the settings list, select Procedures.
    The Procedures setting
  3. Select Statements.
    The Statements setting
    ezyVet shows the Statements report settings.
  4. In the Dates boxes, enter the applicable date range.
  5. Make the other applicable settings of the report as necessary.
  6. Select Show List.
    ezyVet shows the clients who have unpaid balances. The information includes this client information:
    • Name
    • Email address
    • Balance
    • Most recent statement and the date that ezyVet sent it
    • Payment terms
  7. For each client, select View PDF and do a check of its information.
    Note: This step makes sure that the information is correct before you send the statements.
  8. Select the clients to send a statement to.
    Note: To select many clients at the same time, use the Toggle settings in the Send Statements section. This table gives each setting and its function:
    Setting Function
    AllSelects all clients.
    EmailedSelects all clients that have an email address.
  9. In the Template box of the Email Settings section, select the applicable email template.
  10. Select EMAIL/POST.
ezyVet prepares the email messages to automatically send to your clients.
If necessary, change the financial lockdown period to prevent changes to the applicable financial records.
Parent topic: Statements
Related concepts
  • Settings of the Statements report
  • Important steps before you do an end-of-month statement
Related tasks
  • Make a client statement
  • Set the document template that ezyVet automatically uses for client statements

Procedure
ezyVet

Last updated: December 24, 2024

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Related Articles:

  • Statements
  • Settings of the Statements report
  • Important steps before you do an end-of-month statement
  • Make a client statement
  • Set the document template that ezyVet automatically uses for client statements

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