After you make an appointment, you can send an appointment confirmation message to the client. The message is an SMS message that the client can send a confirmation reply to.

1. Select Dashboard.
   
2. Select Calendar.
   
   ezyVet shows the calendar.
3. Find the applicable appointment in the calendar.
4. Open a shortcut menu for the appointment, then select Communication > Send Confirmation > SMS.
   
   ezyVet shows a New Communication dialog box.
   Trouble: If the SMS command shows dimmed and you cannot select it:

   1. Make sure that the contact record of the appointment has a mobile number
   2. Make sure that the contact record of the appointment does not have the For General Communication checkbox cleared for the mobile number
5. In the SMS Template box, select the applicable SMS template.
   
6. If necessary, do a check of the remaining settings.
7. Select Send.
   
   ezyVet shows a confirmation message:
   
   

ezyVet sends the SMS message to the client. When the client receives the message, they can enter C to if they want to do the appointment:

After the client enters C as their reply, ezyVet sends you a memo. The memo tells you that the client will do the appointment:

And the calendar appointment shows the icon for the Confirmed appointment status: