After you make an appointment, you can send an appointment confirmation message to the client. The message is an SMS message that the client can send a confirmation reply to.

1. Select Dashboard.
   
2. Select Calendar.
   
   ezyVet shows the calendar.
3. Find the applicable appointment in the calendar.
4. Open a shortcut menu for the appointment, then select Edit Appointment.
   
   ezyVet shows the appointment settings.
5. Select Communication.
   
   ezyVet shows message settings.
6. In the Communication Methods section, select the SMS button.
   
7. Adjacent to Communication, select the plus button.
   
   ezyVet shows the New Communication dialog box.
8. In the SMS Template box, select the applicable SMS template.
   
9. If necessary, do a check of the remaining settings.
10. Select Send.
    
    ezyVet shows a confirmation message:
    
    

ezyVet sends the SMS message to the client. When the client receives the message, they can enter C to if they want to do the appointment:

After the client enters C as their reply, ezyVet sends you a memo. The memo tells you that the client will do the appointment:

And the calendar appointment shows the icon for the Confirmed appointment status: