New feature: Vello Postcards east Read more

home

Browse documentation

Browse documentationLearn new skillsDiscover resourcesSee all integrations
search
search
Browse documentationLearn new skillsDiscover resourcesSee all integrations

ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

search
thumbnail

Browse documentation

Browse documentation Contents

close
  • expand_more

    ezyVet

    • chevron_right

      Getting started

    • chevron_right

      Clients

    • chevron_right

      Patients

    • expand_more

      Appointments

      • expand_more

        Getting started

        • chevron_right

          The ezyVet calendar

        • chevron_right

          Make, change, and cancel appointments

        • Appointment icons

        • Appointment colors

        • chevron_right

          Appointment statuses

        • expand_more

          Appointment types

          • About appointment types

          • Video: Appointment types

      • chevron_right

        Planning guides

      • chevron_right

        Send appointment messages, forms, and reminders

      • chevron_right

        Virtual appointments

      • chevron_right

        Find and show appointment information

      • chevron_right

        Appointments and travel invoicing

      • chevron_right

        Boarding

      • chevron_right

        Kiosk: Easy client check-ins

      • chevron_right

        E-booking

      • chevron_right

        Appointment status configuration

      • chevron_right

        Appointment type configuration

      • chevron_right

        Calendar configuration

      • chevron_right

        General configuration of appointments

      • Integrations for appointments and telemedicine

      • chevron_right

        Appointments troubleshooting

    • chevron_right

      Products

    • chevron_right

      Veterinary care

    • chevron_right

      Invoicing

    • chevron_right

      Payments

    • chevron_right

      Refunds

    • chevron_right

      Financial controls

    • chevron_right

      Xero

    • chevron_right

      Insurance

    • chevron_right

      Document management

    • chevron_right

      File attachments

    • chevron_right

      Printing

    • chevron_right

      Electronic signatures

    • chevron_right

      Inventory

    • chevron_right

      Staff management

    • chevron_right

      ezyVet administration

    • chevron_right

      Reference information

    • chevron_right

      Customer support information

    • chevron_right

      Release notes

    • chevron_right

      Glossary

  • chevron_right

    Vello

  • chevron_right

    ezyVet Scan

  • chevron_right

    ezyVet Go

  • chevron_right

    Vet Radar

  • chevron_right

    ezyVet Data Lake

  • chevron_right

    IDEXX SmartFlow

  • chevron_right

    ezyVet Connect

  • chevron_right

    Knowledge Center: New and published

  • chevron_right

    Pilot features

  1. Browse documentation
  2. arrow_right
  3. ezyVet
  4. arrow_right
  5. Appointments
  6. arrow_right
  7. Getting started
  8. arrow_right
  9. Appointment types

list_altBrowse documentation

chevron_left

thumbnailBrowse documentation

Appointment types

chevron_right

About appointment types

When you make an appointment, ezyVet can automatically set many types of information for the appointment (for example, the appointment time). And ezyVet can also make sure that staff select a patient record and clinical record for a new appointment. To set the automatic and mandatory information, ezyVet uses appointment types.

Because an appointment type automatically includes important information of a new appointment:
  • It helps make sure that your organization has accurate appointment records for reporting
  • It helps make sure that your organization can give high-quality veterinary care to patients
All ezyVet sites have a set of appointment types that staff can select and use. And a practice manager can configure new appointment types that are applicable to the work that their organization does.
Figure 1. Example of an appointment type configuration

Example of an appointment type configuration
Figure 2. A selected appointment type in a new appointment

A selected appointment type in a new appointment
A practice manager knows that staff enter many different appointment names for new appointments of 15-minute consultations. The different appointment names that the practice manager sees include:
  • Consult (15)
  • Consultation 15 minutes
  • Consult

The different names cause problems for accurate reporting. Thus, the practice manager configures an appointment type for a 15-minute consultation. The appointment type has the correct name. Then, the practice manager tells staff that they must use the appointment type for new 15-minute consultations.

As a result, all new 15-minute consultations always have the same appointment name.

A practice manager knows of many appointments for 15-minute consultations that do not have a selected patient. The missing patient selections increase the manual work necessary to find the correct patients for the appointments.

The practice manager finds the configured appointment type for 15-minute consultations. Then, they make a settings change for mandatory patient selection.

As a result, a staff member must select a patient record when they make an appointment for a 15-minute consultation. Unless they select a patient record, they cannot save the appointment.

Parent topic: Appointment types
Related concepts
  • Video: Appointment types
Tasks
  • Show configured appointment types
ezyVet

Last updated: August 30, 2024

chevron_leftchevron_right

Related Articles:

  • Show configured appointment types
  • Appointment types
  • Video: Appointment types

ezyVet-footer

Need help?
Go to ezyVet customer support

Products

Tour

Features

Pricing

Book a demo

Browse integrations

Build an integration

Become an integration partner

System requirements

ezyVet Go

Solutions

General practice

Emergency

Specialty

Equine

Corporate groups

Universities

Production animals

Mobile

Resources

Customer stories

Blog

Events

Webinars

Tips and tricks

ezyVet TV

Starting a new practice

Customer referral

Support

Company

About us

Contact us

Careers

Community forums

Security

Merch

We’re here for you.

Terms and conditions Privacy policy Cookie statement Cookie list ezyVet sign-in