New feature: Vello Postcards east Read more

home

Browse documentation

Browse documentationLearn new skillsDiscover resourcesSee all integrations
search
search
Browse documentationLearn new skillsDiscover resourcesSee all integrations

ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

search
thumbnail

Browse documentation

Browse documentation Contents

close
  • chevron_right

    ezyVet

  • expand_more

    Vello

    • expand_more

      Vello for practices

      • chevron_right

        Getting started

      • chevron_right

        Reminders and messaging

      • chevron_right

        Vello: Online access for clients

      • chevron_right

        Recommended care

      • expand_more

        Configuration

        • Connect ezyVet to Vello

        • Get access to Vello configuration settings from ezyVet

        • Automated Communications Cadence screen

        • chevron_right

          Configuration of medical service reminders

        • chevron_right

          Recommended care configuration

        • chevron_right

          Online scheduling configuration

        • chevron_right

          Appointment message configuration

        • chevron_right

          Text messaging configuration

        • Mass Communications: Make and send an email

        • User account permissions for ezyVet and Vello

      • chevron_right

        Vello release notes

    • chevron_right

      Vello for pet owners

  • chevron_right

    ezyVet Scan

  • chevron_right

    ezyVet Go

  • chevron_right

    Vet Radar

  • chevron_right

    ezyVet Data Lake

  • chevron_right

    IDEXX SmartFlow

  • chevron_right

    ezyVet Connect

  • chevron_right

    Knowledge Center: New and published

  • chevron_right

    Pilot features

  1. Browse documentation
  2. arrow_right
  3. Vello
  4. arrow_right
  5. Vello for practices
  6. arrow_right
  7. Configuration

list_altBrowse documentation

chevron_left

thumbnailBrowse documentation

Configuration

chevron_right

Mass Communications: Make and send an email

After you make an email, you can send it to all clients.

To make and send an email, do this procedure.
  1. Open Vello from ezyVet.
  2. Select Mass Communications.
    The Mass Communications setting
    Vello shows a Mass Communications screen.
  3. Select New Communication.
    The New Communication button
    Note: if you want to make changes to a draft email, select the horizontal ellipsis ( ⋯ ) that shows adjacent to the applicable newsletter. Then select Edit:
    The Edit button
    Vello shows a Details dialog box.
  4. In the Name box, enter a name for the email.
    The Name box
    Note: The email name shows only to you and to other staff.
  5. In the Description box, enter general information about the newsletter.
    Note: The Description information shows only to you and other staff.
  6. In the Email Subject box, enter an email subject.
  7. Select Next.
    Vello shows a Content dialog box. The dialog box has a content builder:

  8. Add images and text.
  9. If you want to add sections to the email, select Add Section as necessary.
    The Add Section button
  10. To do a check of the newsletter content, select Preview.
    The Preview button
  11. When the newsletter content is prepared, select Next.
    Vello shows a Recipients dialog box.
  12. Select Send to all clients or Send a test as necessary.
    The Send to all clients and Send a test settings
    Note: If you select Send a test, Vello shows a box that you use to enter the email address that will receive the test email.
  13. Select Send.
    The Send button
Vello sends the email to clients.
Parent topic: Configuration
Concepts
  • Vello Mass Communications

Procedure
Vello
Practice manager

Last updated: May 27, 2025

chevron_leftchevron_right

Related Articles:

  • Vello Mass Communications
  • Configuration

ezyVet-footer

Need help?
Go to ezyVet customer support

Products

Tour

Features

Pricing

Book a demo

Browse integrations

Build an integration

Become an integration partner

System requirements

ezyVet Go

Solutions

General practice

Emergency

Specialty

Equine

Corporate groups

Universities

Production animals

Mobile

Resources

Customer stories

Blog

Events

Webinars

Tips and tricks

ezyVet TV

Starting a new practice

Customer referral

Support

Company

About us

Contact us

Careers

Community forums

Security

Merch

We’re here for you.

Terms and conditions Privacy policy Cookie statement Cookie list ezyVet sign-in
arrow_upward