Vello: Appointment messaging and communication records
For each message that Vello automatically sends, ezyVet makes a communication
record. Thus, ezyVet has a permanent record of messages that Vello sends.
Set the Status filter of the dashboard tab to Done
Figure 1. The Communication dashboard tabFigure 2. The Status setting set to Done
This image shows an example of Vello communication records for text messages in the Communication dashboard tab:
Note: Communication records of Vello email messages show some of the full message.
Note:ezyVet shows communication records for Vello text messages only if you select the Mark As Done button in the Vello inbox. After you select Mark As Done, Vello syncs the applicable text message to an ezyVet communication record.Figure 3. The Mark as Done button
