New feature: Vello Postcards east Read more

home

Browse documentation

Browse documentationLearn new skillsDiscover resourcesSee all integrations
search
search
Browse documentationLearn new skillsDiscover resourcesSee all integrations

ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

search
thumbnail

Browse documentation

Browse documentation Contents

close
  • chevron_right

    ezyVet

  • expand_more

    Vello

    • expand_more

      Vello for practices

      • chevron_right

        Getting started

      • expand_more

        Reminders and messaging

        • Vello appointment reminders

        • Vello and medical service reminders

        • Vello Postcards

        • Vello text messaging

        • Vello Mass Communications

        • Out-of-office autoreplies

        • Vello: Appointment messaging and communication records

        • ezyVet and Vello: Email and text messages

        • Contact record settings that Vello uses for automatic reminders

        • Vello, ezyVet, and SMS message costs

      • chevron_right

        Vello: Online access for clients

      • chevron_right

        Recommended care

      • chevron_right

        Configuration

      • chevron_right

        Vello release notes

    • chevron_right

      Vello for pet owners

  • chevron_right

    ezyVet Scan

  • chevron_right

    ezyVet Go

  • chevron_right

    Vet Radar

  • chevron_right

    ezyVet Data Lake

  • chevron_right

    IDEXX SmartFlow

  • chevron_right

    ezyVet Connect

  • chevron_right

    Knowledge Center: New and published

  • chevron_right

    Pilot features

  1. Browse documentation
  2. arrow_right
  3. Vello
  4. arrow_right
  5. Vello for practices
  6. arrow_right
  7. Reminders and messaging

list_altBrowse documentation

chevron_left

thumbnailBrowse documentation

Reminders and messaging

chevron_right

Vello, ezyVet, and SMS message costs

It is important to know about SMS message costs of ezyVet and Vello.

If your organization uses ezyVet without Vello and your organization uses ezyVet to send SMS messages, each SMS message has a cost. The cost is because an applicable SMS provider charges for each SMS message.

If your organization uses Vello with ezyVet:
  • The Vello fee replaces the SMS charges from the SMS provider
  • The Vello fee includes the costs of SMS messages that you use Vello to send
  • The Vello fee includes the costs of SMS messages that you use ezyVet to send
Parent topic: Reminders and messaging
Related concepts
  • Vello appointment reminders
  • Vello and medical service reminders
  • Vello Postcards
  • Vello text messaging
  • Vello Mass Communications
  • Out-of-office autoreplies
  • Vello: Appointment messaging and communication records
  • ezyVet and Vello: Email and text messages
  • Contact record settings that Vello uses for automatic reminders

Vello

Last updated: December 12, 2024

chevron_leftchevron_right

Related Articles:

  • Reminders and messaging
  • Vello appointment reminders
  • Vello and medical service reminders
  • Vello Postcards
  • Vello text messaging
  • Vello Mass Communications
  • Out-of-office autoreplies
  • Vello: Appointment messaging and communication records
  • ezyVet and Vello: Email and text messages
  • Contact record settings that Vello uses for automatic reminders

ezyVet-footer

Need help?
Go to ezyVet customer support

Products

Tour

Features

Pricing

Book a demo

Browse integrations

Build an integration

Become an integration partner

System requirements

ezyVet Go

Solutions

General practice

Emergency

Specialty

Equine

Corporate groups

Universities

Production animals

Mobile

Resources

Customer stories

Blog

Events

Webinars

Tips and tricks

ezyVet TV

Starting a new practice

Customer referral

Support

Company

About us

Contact us

Careers

Community forums

Security

Merch

We’re here for you.

Terms and conditions Privacy policy Cookie statement Cookie list ezyVet sign-in
arrow_upward