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ezyVet and Vello: Email and text messages

Vello's features for text messages and email do not replace the ezyVet functions for text messages and email.

As a result, it is possible to use Vello to send text messages and email, and to use ezyVet to also send text messages and email. If you use Vello and ezyVet for the same messaging tasks, clients could incorrectly receive the same message more than one time. Thus, it is important to know which system to use for a given messaging task.

The table that follows:
  • Gives a messaging task that you use ezyVet to do
  • Tells you if you can use Vello to do the same task
  • Gives the correct system to use to prevent messaging problems
ezyVet messaging taskCan you use Vello to do the same task?Correct system to use for the task
Send text messages or email for appointment remindersYesIf your ezyVet site has Vello, use Vello to send the messages.
Send text messages or email for appointment confirmation messagesYesIf your ezyVet site has Vello, use Vello to send the messages.
Send text messages or email from contact records and patient recordsYesIf your ezyVet site has Vello, use Vello to send the messages.
Use text messages or email to send remote payment linksNoezyVet.
Use text messages or email to send documents for electronic signaturesNoezyVet.
Use ezyVet SMS templates for text messagesNoezyVet.
Use ezyVet email templates for email messagesNoezyVet.