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Make a credit note for an invoice

As an alternative to a credit note product, you can make a credit note directly in an applicable invoice.

Make sure that the applicable invoice is approved.
To make a credit note for an invoice, do this procedure.
Note: This procedure is applicable for a site that a practice manager configures to use automatic credit note allocation. If your site does not use automatic credit note allocation, you must do the credit note allocations manually after step 5.
  1. Find and open the applicable invoice.
    ezyVet shows the settings of the invoice.
  2. Select Credit Invoice.
    The Credit Invoice button
    ezyVet shows a New Invoice screen in a new record tab. ezyVet shows the New Invoice screen because a credit note in this procedure is a type of invoice. ezyVet automatically sets the quantity and price of the invoice line items to operate as a credit note.
  3. If necessary, change the quantity and price of each applicable line item.
    The Quantity value and Price($) value of a line item
    Note: When you change the quantity and price of a line item, the total dollar quantity of the credit note also changes. Make sure that the total dollar quantity is correct for the related invoice of the credit note.
    The total dollar quantity of the credit note
  4. Select Save.
    The Save button
    ezyVet shows a confirmation message:
    An Invoice saved message
  5. Select APPROVE.
    The APPROVE button
    ezyVet shows a confirmation message:
    An Invoice approved message
The credit note shows:
  • The number of the source invoice
  • The quantity of the credit note allocation
    The Payment or Invoice Allocations section of the credit note
The source invoice shows:
  • The number of the related credit note
  • The quantity of the credit note allocation
    The related credit note of the initial invoice
ezyVet sets the Paid value of the source invoice to the quantity of the credit note allocation.
The Paid value of the related invoice