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ezyVet Knowledge Center

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About ezyVet records

An ezyVet record is an item of information. ezyVet usually keeps data in a record. And ezyVet has many different types of records for related types of information.

The design of ezyVet's user interface and the methods that you use to get access to information are related to records. That is, many of the buttons and sections of ezyVet give access to records directly.

Primary record types

ezyVet has three primary record types. This table gives each primary record type and the related information it can have:
Primary record typeInformation
Contact recordA contact record is a record of a person or an organization.
The types of persons of a contact record include:
  • Clients
  • Vets
  • Staff
The types of organizations of a contact record include suppliers and pharmacies.
Examples of information that a client contact record can have include:
  • Name
  • Addresses
  • Phone numbers
  • Patients
  • Tags
Examples of information that a supplier contact record can have include:
  • Business name
  • Bank account number
  • Payment terms

You can use the Contacts primary tab to get access to contact records:The Contacts tab

Patient recordA patient record is a record of a patient. The record can have many types of information, which includes:

You can use the Patients primary tab to get access to patient records:The Patients tab

Clinical recordA clinical record is a record that has many types of clinical information about a patient. The clinical information includes:
  • Medications
  • Procedures and therapeutics
  • Vaccinations
  • Dental charts
  • Annotated clinical images
  • Health statuses

Each item of clinical information is usually also a record. That is, a clinical record has many related types of records for related types of clinical information. For example, ezyVet keeps each vaccination of a clinical record in a vaccination record.

You can use the Clinical primary tab to get access to clinical records:The Clinical tab

Financial records

ezyVet has many types of financial records. These include:
  • Invoices
  • Payments
  • Purchase orders
  • Inventory orders
  • Estimates

You can use the Financial primary tab to get access to financial records:The Financial tab

Communication records

A communication record is a record of a message that you used ezyVet to make or send. For example, after you use ezyVet to send an email, ezyVet makes and keeps a communication record of the email. Communication records help make sure that your organization has records of which clients you send messages to and the message information.

Other record types

If ezyVet keeps an item of information and you can access it at a different time, the item is usually a type of record. For example, these items of information that you frequently use are records:
  • Products
  • Templates
  • Configured tax rates
  • User accounts
  • Appointment types
  • Appointment statuses

ezyVet has many other different types of records.

Record properties

A record property is an item of configuration data of a record. A record property controls how persons can use the record and its related information. A practice manager usually configures record properties.
Figure 1. Example of records that have record properties

Example of records that have record properties
The practice manager of Callisto Vets makes a decision that all contact records must have date-of-birth information. This is because some staff do not enter date-of-birth information, which causes inaccurate report data.

The practice manager uses ezyVet's system settings to get access to the record properties of contact records. To make sure that contact records always have a date-of-birth information, they set a mandatory Date of Birth record property.

As a result, staff cannot save a contact record unless it has date-of-birth information.

Record links

Each ezyVet record usually has a related record link. The record link is a dedicated link to the record. If you put a record link in the address bar of your web browser, your browser opens the record in ezyVet directly.

Record links make it easy to send records to other staff members of your organization. For example, you can send a link to a clinical record in a memo.

Record links are also useful for ezyVet customer support. For example, you can put a link to an applicable record in a ticket when you speak to ezyVet customer support.