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About remote signatures

Use ezyVet's remote signature feature to quickly and easily configure electronic signatures for many different types of documents. After you configure a document's source template to use a remote signature, you can send the document in an email or SMS message to a client. When the client receives the document, they can open it in their web browser and enter their electronic signature. Thus, it is not necessary for the client to physically go to your organization to enter their signature.

Figure 1. An example remote signature document

An example remote signature document
After the client enters and saves their electronic signature:
  • ezyVet sends you a memo
  • ezyVet automatically saves the completed document as an attachment in the applicable record
A client of Callisto Vets must give an approval for the cost estimate of an appointment. It is not easy for the client to go to the organization and enter their signature in the estimate.
The practice manager first configures the document template of the estimate to use a remote signature. Then, a staff member of Callisto Vets:
  1. Makes an estimate
  2. Sends the estimate in an email to the client

When the client receives the email and opens the estimate, they enter their electronic signature. The staff member receives a memo that tells them the client entered a signature. And ezyVet automatically puts a copy of the signed document in the Attachments section of the applicable ezyVet record.

Note: To use remote signatures, it is not necessary to use an e-booking configuration with your site. As a result, it is easy to configure remote signatures.
Note: To use SMS messages with remote signatures, your site must have a configured SMS module.
Note: The remote signatures feature is different to ezyVet’s remote consent form feature. You can use a remote consent form with an appointment only. But you can use remote signatures with many different types of documents.
Note: You cannot use remote signatures to automatically send a confirmation email at the same that you make an appointment. If it is necessary to do this, use a remote consent form.

Remote signatures and estimates

The procedure to send an estimate to a client for a remote signature is different to the procedure to send other documents for a remote signature. If you want to send an estimate for a remote signature, make sure that you use the different procedure.