When staff cancel an appointment, they can give information about why it is necessary to cancel it. The information that they can give is available in the Reason To Cancel dialog box that shows when they cancel the appointment. If necessary, a practice manager can configure the information that staff use the Reason To Cancel box to select.

1. Select Dashboard.
   
2. Select Calendar.
   
   ezyVet shows the calendar.
3. Find a calendar appointment.
4. Open a shortcut menu for the appointment, then select Cancel/Delete.
   
   ezyVet shows a Reason To Disable/Cancel dialog box.
   Trouble: If ezyVet does not show the Reason To Disable/Cancel dialog box, try a different appointment.
5. Double-click the Reason To Cancel box.
   
   ezyVet opens a record tab and shows it behind the Reason To Disable/Cancel dialog box.
6. In the Reason To Disable/Cancel dialog box, select Cancel.
   
7. In the Reason box, enter short text about why it is necessary to cancel an appointment.
   
8. Select Save & Close.
   
   ezyVet shows a confirmation message:
   
   

ezyVet has the information. Staff can select the information when they cancel an appointment: