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    ezyVet

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    Vello

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      Vello for practices

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        Getting started

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        Reminders and messaging

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        Vello: Online access for clients

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        Recommended care

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        Configuration

        • Connect ezyVet to Vello

        • Get access to Vello configuration settings from ezyVet

        • Automated Communications Cadence screen

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          Configuration of medical service reminders

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          Recommended care configuration

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          Online scheduling configuration

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          Appointment message configuration

          • Activate automatic appointment messages

          • Show examples of messages that Vello sends

          • Appointment reminders: Configure prices for recommended diagnostic screening

          • Message configuration for appointment types

          • Start or stop appointment messages for an appointment type

          • Show drop-off and pick-up times in appointment messages

          • Configure appointment instructions that show in appointment messages

          • Include recommended diagnostic screening in appointment messages

          • Include a fecal sample checklist in appointment messages

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          Text messaging configuration

        • Mass Communications: Make and send an email

        • User account permissions for ezyVet and Vello

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        Vello release notes

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      Vello for pet owners

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    ezyVet Scan

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    ezyVet Go

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    Vet Radar

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    ezyVet Data Lake

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    IDEXX SmartFlow

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    ezyVet Connect

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    Knowledge Center: New and published

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    Pilot features

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  3. Vello
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  5. Vello for practices
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  7. Configuration
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  9. Appointment message configuration

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Appointment message configuration

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Include a fecal sample checklist in appointment messages

If you want to include a fecal sample checklist in appointment messages for different appointment types, a practice manager can make the change.

To include the checklist, do this procedure.
  1. Open Vello from ezyVet.
  2. In the left sidebar, select Pre-Appointment Communications.
    The Pre-Appointment Communications command
    Vello shows a Pre-Appointment Communications screen.
  3. In the Appointment Types section, select Edit for the applicable appointment type.
    Appointment types section with an Edit button
    Vello shows a pop-up window.
  4. Select Fecal Sample.
    A checkbox for Fecal Sample checklist
  5. Select Done.
    The Done button
  6. Select Publish Changes.
    The Publish Changes button
Vello includes a fecal sample checklist in appointment messages.
Parent topic: Appointment message configuration
Related concepts
  • Message configuration for appointment types
Related tasks
  • Activate automatic appointment messages
  • Show examples of messages that Vello sends
  • Appointment reminders: Configure prices for recommended diagnostic screening
  • Start or stop appointment messages for an appointment type
  • Show drop-off and pick-up times in appointment messages
  • Configure appointment instructions that show in appointment messages
  • Include recommended diagnostic screening in appointment messages
Vello
Practice manager

Last updated: May 13, 2025

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Related Articles:

  • Appointment message configuration
  • Activate automatic appointment messages
  • Show examples of messages that Vello sends
  • Appointment reminders: Configure prices for recommended diagnostic screening
  • Message configuration for appointment types
  • Start or stop appointment messages for an appointment type
  • Show drop-off and pick-up times in appointment messages
  • Configure appointment instructions that show in appointment messages
  • Include recommended diagnostic screening in appointment messages

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