Message configuration for appointment types
You can configure the information that Vello shows in appointment messages for your practice's appointment types. You can also start or stop appointment messages for appointment types.
- Drop-off and pick-up times
- Recommended diagnostic screening
- Fecal sample checklist
- Appointment instructions
Drop-off and pick-up times
Vello usually shows the scheduled appointment time in appointment messages. The scheduled appointment time uses the appointment start time from the ezyVet calendar.
- A drop-off time of 8:00 AM to 8:15 AM
- A pick-up time of 5:00 PM to 5:15 PM
Message settings for each appointment type have a We'll notify client when pet is ready for pickup setting. If you select We'll notify client when pet is ready for pickup, appointment messages do not show a pick-up time.
Recommended diagnostic screening
Fecal sample checklist
You can configure appointment messages to show a fecal sample checklist for an appointment type. For example, you can configure only wellness appointment types to show a fecal sample checklist.
Appointment instructions
Start or stop appointment messages
You can start or stop automatic appointment messages for an appointment type. For example, Vello can automatically send appointment messages for grooming appointments but not send them for dental checks.