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    ezyVet

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    Vello

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      Vello for practices

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        Getting started

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        Reminders and messaging

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        Vello: Online access for clients

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        Recommended care

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        Prescription refill requests

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        Configuration

        • Connect ezyVet to Vello

        • Get access to Vello configuration settings from ezyVet

        • Medical service reminders: The Overview screen

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          Configuration of medical service reminders

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          Recommended care configuration

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          Online scheduling configuration

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          Appointment message configuration

          • Activate automatic appointment messages

          • Show examples of messages that Vello sends

          • Appointment reminders: Configure prices for recommended diagnostic screening

          • Message configuration for appointment types

          • Start or stop appointment messages for an appointment type

          • Show drop-off and pick-up times in appointment messages

          • Configure appointment instructions that show in appointment messages

          • Include recommended diagnostic screening in appointment messages

          • Include a fecal sample checklist in appointment messages

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          Text messaging configuration

        • User account permissions for ezyVet and Vello

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        Vello for ezyVet hospitals and departments

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        Vello release notes

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      Vello for pet owners

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    ezyVet Scan

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    ezyVet Go

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    Vet Radar

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    ezyVet Data Lake

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    IDEXX SmartFlow

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    ezyVet Connect

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    : New and published

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    Pilot features

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  3. Vello
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  5. Vello for practices
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  7. Configuration
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  9. Appointment message configuration

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Appointment message configuration

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Show examples of messages that Vello sends

Message examples can help you to make sure that message content is correct before Vello sends the messages.

To show an example, do this procedure.
  1. Open Vello from ezyVet.
  2. In the left sidebar, select Reminders & Follow-Up, then select Overview.
    The Automated Communications Cadence command
    Vello shows an Overview screen.
  3. Adjacent to the applicable message type, select Preview.
    The Preview button
Vello shows a pop-up window with a message example.
Parent topic: Appointment message configuration
Related concepts
  • Message configuration for appointment types
Related tasks
  • Activate automatic appointment messages
  • Appointment reminders: Configure prices for recommended diagnostic screening
  • Start or stop appointment messages for an appointment type
  • Show drop-off and pick-up times in appointment messages
  • Configure appointment instructions that show in appointment messages
  • Include recommended diagnostic screening in appointment messages
  • Include a fecal sample checklist in appointment messages

Procedure
Vello
Practice manager

Last updated: February 9, 2025

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Related Articles:

  • Appointment message configuration
  • Activate automatic appointment messages
  • Appointment reminders: Configure prices for recommended diagnostic screening
  • Message configuration for appointment types
  • Start or stop appointment messages for an appointment type
  • Show drop-off and pick-up times in appointment messages
  • Configure appointment instructions that show in appointment messages
  • Include recommended diagnostic screening in appointment messages
  • Include a fecal sample checklist in appointment messages

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