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Configure the ezyPrint integration (Microsoft Windows)

After a practice manager configures the ezyPrint integration, staff can print directly to printers from ezyVet.

  • Make sure that you have the necessary user account permissions to install apps on your device
  • Install the drivers of the applicable printer on the same device that you will use with ezyPrint
  • Connect the printer to the same device that you will use with ezyPrint
  • Make sure that the printer operates correctly
  • Use the Microsoft Windows printer settings to set the default paper size of the applicable printer
    Note: If necessary, speak to your IT staff.
To configure the integration, do this procedure.
Note: The ezyPrint integration is fully compatible with these operating systems only:
  • Windows 10 (64-bit and 32-bit)
  • Windows Server 2019
  • Windows Server 2016
  1. Select Admin.
    The Admin tab
  2. In the settings list, select Integration.
    The Integration setting in the settings list
    ezyVet shows the New Integration Setting screen.
  3. In the Integration box, select ezyPrint.
    The ezyPrint integration
  4. If the ezyVet site uses a department configuration, use the For Division box to select an applicable department.
    Note: If your site does not use a department configuration, ezyVet does not show the For Division box.
  5. Select Save.
    The Save button
  6. Select the applicable Windows installer.
    The available installers for the ezyPrint app
    Note: The installer has the ezyPrint app. The app is necessary for the ezyPrint integration to operate.
    Note: The installer link name shows the name of your site. In the example image, the site name is Callisto Vets.
    Important: Do not send the ezyPrint installer to staff of a different ezyVet site or department. You can only use the installer with the device that has the applicable connected printer.
  7. Open the installer.
    Windows shows the ezyPrint installer interface.
    Trouble: If Windows shows a Windows protected your PC message, select More info then select Run anyway:
    A Windows protected your PC message
  8. Select Install / Update.
    The Install / Update button of the ezyPrint installer
    Windows starts the installation.
  9. At the end of the installation, select Quit.
    The Quit button of the ezyPrint installer
    Tip: At the end of the installation, the bar in the installer shows 100%.
  10. Select UPDATE PRINTERS.
    The UPDATE PRINTERS button
    ezyVet shows the printers that are connected to your device.
    The printers that are connected to your device
    Note: ezyVet also shows the name of the device that the printers are connected to. In the example image, the device name is Dave-PC.
    Trouble: If ezyVet does not show the applicable printer:
    • Do a check of your printer
    • Make sure that the printer is connected to your device
    • Open the Windows printer settings and make sure that the printer configuration is correct

    If necessary, speak to your IT staff.

  11. If applicable, use the Rotate settings to adjust the page rotation value of the applicable printer.
    The page rotation values of the applicable printer
    Tip: The rotation value turns the printed content to the degree value that you select. If you use print media that has preprinted content, the rotation values help make sure that printed content shows correct. An example of preprinted content is label media with a preprinted medication warning.
Your device uses ezyPrint to print to the connected printer.