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    ezyVet

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      Getting started

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      Clients

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      Patients

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      Appointments

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      Products

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      Veterinary care

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      Invoicing

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      Payments

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      Refunds

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      Financial controls

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      Xero

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      Insurance

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      Document management

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      File attachments

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      Printing

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      Electronic signatures

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      Inventory

      • Set the number of line items for new inventory order templates

      • Set the number of line items for new inventory orders

      • Add a batch number and batch expiration date to a product

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        Purchase orders

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        Inventory thresholds

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        Inventory adjustments

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        Inventory transfers

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        Monitor changes to inventory

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          Inventory count

          • About inventory counts

          • The Inventory Count screen

          • Video: The Inventory Count screen

          • Inventory count statuses

          • User account permissions for inventory counts

          • Do an inventory count

          • Approve an inventory count

          • Enable a disabled inventory count

          • Disable an inventory count

          • Do an inventory count (CSV template method)

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            Troubleshooting

            • ezyVet shows a You cannot approve an inventory count if a line item does not have a value error message

            • ezyVet shows a You cannot approve an inventory count before you add a line item error message

            • ezyVet shows a You cannot use the department that you selected error message

        • Methods to monitor inventory adjustments and inventory movements

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          Inventory adjustment reasons

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        Find and show inventory information

      • Product supplier integrations for ezyVet

      • Inventory management integrations for ezyVet

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      Staff management

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      ezyVet administration

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      Reference information

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      Customer support information

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      Release notes

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      Glossary

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    Vello

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    ezyVet Scan

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    ezyVet Go

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    Vet Radar

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    ezyVet Data Lake

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    IDEXX SmartFlow

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    ezyVet Connect

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    Knowledge Center: New and published

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    Pilot features

  1. Browse documentation
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  3. ezyVet
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  5. Inventory
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  7. Monitor changes to inventory
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  9. Inventory count
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  11. Troubleshooting

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Troubleshooting

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ezyVet shows a You cannot use the department that you selected error message

If ezyVet shows the You cannot use the department that you selected. You must select a different department error message, do this troubleshooting.

You selected an incorrect departmentCopy

Select a different departmentCopy

  1. Select Financial.
    The Financial tab
  2. Select Inventory Count.
    The Inventory Count command
  3. Find and select the applicable inventory count.
    ezyVet shows the inventory count screen.
  4. In the Department box, select the applicable department.
    The Department box
Parent topic: Troubleshooting
Related information
  • ezyVet shows a You cannot approve an inventory count if a line item does not have a value error message
  • ezyVet shows a You cannot approve an inventory count before you add a line item error message

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ON THIS PAGE

  • ezyVet shows a You cannot use the department that you selected error message

    • You selected an incorrect department

    • Select a different department

Troubleshooting
ezyVet

Last updated: September 1, 2024

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Related Articles:

  • Troubleshooting
  • ezyVet shows a You cannot approve an inventory count if a line item does not have a value error message
  • ezyVet shows a You cannot approve an inventory count before you add a line item error message

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