The Vello client portal shows client pet information. The information includes appointments, prescriptions and medical services. Clients can also use the portal to make changes to pet photos and to make appointment requests.

After a client completes sign-up, they can use the direct link or a QR code to sign in to the portal. A direct link or QR code goes to a sign-page. Then to sign in, a client enters an email address or phone number. The email or phone number they enter is the same address or number that their contact record has in ezyVet.

If Vello does not know the phone number or email address that the client entered, Vello shows a Create new account link. The client can select the link to make a client portal account. This image shows the link and the Create Account page that a client uses after they select the link to make an account:

After a uses the Create Account page to enter and complete the necessary information, Vello sends a verification text message to their phone. . Vello uses the verification text message to make sure that the client's phone number agrees with the applicable client contact record in ezyVet. When verification is completed, the client can sign in to the client portal and get access to their pet information.