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Change the client of an approved invoice

If you approved an invoice but the related client contact record is incorrect, you can change it. For example, if the patient shown is correct but the client shown is incorrect, you can connect the invoice to a different client contact record.

To change the client, do this procedure.
  1. Select Financial.
    The Financial tab
  2. Select Invoices.
    The Invoices setting
    The left sidebar shows the invoice records of your site.
  3. Find and open the applicable invoice.
    ezyVet shows the settings of the invoice.
  4. If the invoice is paid, enter 0 in the Allocation box.
    The Allocation box
    ezyVet removes the quantity of the payment allocation from the invoice.
  5. Select UNAPPROVE.
    The UNAPPROVE button
    ezyVet shows a confirmation message:
    An Invoice unapproved message
  6. In the Client box, select the applicable client.
    The Client box
  7. Make sure that the other invoice information is correct.
  8. Select APPROVE.
    The APPROVE button
    ezyVet shows a confirmation message:
    An Invoice approved message
The approved invoice has the correct client information. And you can receive payment from the applicable client.
Note: If you configured ezyVet to use the date that you approved the invoice as the invoice date, ezyVet automatically changes the invoice date to today.