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The Medication tab of a patient record shows a red color

Figure 1. The Medication tab with a red color
The Medication tab with a red color

A client used the online portal to make a refill request

If a client uses the online portal to make a refill request, the Medication tab shows a red color.

Cancel the refill request

  1. Select Patients.
    The Patients tab
  2. Find and select the applicable patient record.
  3. Select Medication.
    The Medication tab with a red color
  4. In the Medication section, find and double-click the applicable medication entry.
    Tip: The applicable entry shows Refill Requested!
    ezyVet shows a Medication Prescription dialog box.
  5. Select cancel refill.
    The cancel refill button
  6. Select Update + Dispense.
    The Update + Dispense button

Complete the refill request

Do these steps in the Medications dashboard tab.

  1. Select Refill Table.
    The Refill Table setting
    ezyVet shows the Refillable Medication section.
  2. In the Refillable Medication section, select Refill Requested.
    The Refill Requested setting
  3. Find the applicable medication refill entry, then select Refill.
    The Refill button
    Tip: The applicable entry shows Refill Requested!
    ezyVet shows a Refill dialog box.
  4. Select Refill.
    The Refill button