home

Browse documentation

ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

Stop memos of e-claim status changes

When the status of an e-claim changes, ezyVet automatically sends you a memo. The memo gives information about the change. But if necessary, you can stop the memos.

To stop the memos, do this procedure.
Note: This procedure is applicable to your user account only.
  1. In the quick links area, select the user account button.
    The user account button
  2. Select Manage Account.
    The Manage Account button
    ezyVet shows your user account settings.
  3. Select Advanced Settings.
    The Advanced Settings tab
  4. Set Receive Memos for Claim Updates to None.
    The Receive Memos for Claim Updates setting
  5. Select Save.
    The Save button
    ezyVet shows a confirmation message:

When the status of an e-claim changes, ezyVet does not send you a memo.