Change the status of an e-claim for an insurance company that does not have ezyVet integration
When an insurance company contacts you about an e-claim that you sent from ezyVet, you must manually change the e-claim status. The status change is important for accurate insurance information.
Note: This procedure is only necessary for an e-claim that does not use an ezyVet insurance integration. If the e-claim is for an insurance company with an integration, do one of these procedures as necessary:
- Select Dashboard.
- Select eClaims.ezyVet shows the e-claims of your site.
- In the Status section of the e-claim record sidebar, select the applicable status.If the insurance company agreed to pay the e-claim, select Claim is approved.
- Select Save.ezyVet shows a confirmation message: