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Disable a call parameter template

A practice manager can disable a call parameter template. If a practice manager disables a call parameter template, staff cannot use it. For example, if you did not complete the configuration of the template, you can disable it.

To disable a call parameter template, do this procedure.
Note: You cannot use the Vet Radar mobile app to do this procedure. You must use the web app.
  1. Select Settings.
    The Settings button
    Vet Radar shows the Settings screen.
  2. Select Call Parameter Templates.
    The Call Parameter Templates button
    Vet Radar shows the Call Parameter Templates screen.
  3. Select the applicable call parameter template.
    A call parameter template
    Vet Radar shows the settings of the call parameter template.
  4. Disable the Active setting.
    The Active setting
  5. Select Save Changes.
    The Save Changes button
Vet Radar disables the call parameter template. Staff cannot use the call parameter template. Vet Radar shows the call parameter template in the Inactive Templates section:
A call parameter template in the Inactive Templates section