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ezyVet Scan shows a You cannot add this product to the inventory transfer error message

If ezyVet Scan shows the You cannot add this product to the inventory transfer. Make sure that your practice manager set the correct Inventory Track setting for the product record error message, do these troubleshooting steps.

A practice manager did not configure inventory tracking for the product

Do the necessary configuration

A practice manager or a person with the necessary administrator permissions must do these steps.

  1. Select Admin.
    The Admin tab
  2. In the settings list, select Products.
    The Products setting in the settings list
  3. Select Products.
    The Products setting
    The left sidebar shows the configured products of your site.
  4. Find and select the applicable product.
    ezyVet shows the product settings.
  5. In the Properties section, set Inventory Track to Product, Batch, or Serial.
    The Inventory Track setting
  6. Select Save.
    The Save button
    ezyVet shows a confirmation message: