Recommended care scores
Recommended care scores help clients to quickly and easily know about standard of care for their pets. Care scores also help with better compliance for pet health.
Recommended care scores show in these locations in the Vello client portal:
- In the Pet Information screen
- In the home page
- In the Recommended Care screen
Note: Recommended care scores are part of Vello's recommended care system.
Note: Recommended care scores are optional. And before Vello can show care scores, a practice manager must activate them.
Vello shows a recommended care score as a number between 1 and 100. To calculate the number, Vello uses the overdue medical services of a patient.
This table gives examples of care scores and how Vello calculates them:
| Example care score | How Vello calculates the score |
|---|---|
| 100 | No medical services are overdue. For example, if 12 medical services are applicable to a patient, a score of 100 identifies that all 12 medical services are completed. |
| 50 | Half of the medical services are overdue. For example:
|
| 8 | Almost all of the medical services are overdue. For example:
|
Vello shows a care score range with one of four possible colors. This table gives each range and the color shown:
| Care score range | Color |
|---|---|
| 100 | Green |
| 50 to 99 | Yellow |
| 25 to 49 | Grey |
| 0 to 24 | Brown |