home

Browse documentation

ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

Credit limit statuses

A credit limit status tells you important information about a client’s credit quantity. ezyVet automatically shows a credit limit status in the left sidebar of each ezyVet client contact record. And ezyVet shows a credit limit status in the invoicing screen for the applicable invoices.

This table gives information about each credit limit status and its function:
Credit limit statusFunction
OKThe client’s credit quantity is satisfactory. You can approve invoices for the client.
WARNINGThe client’s credit quantity is more than the Warn value that a practice manager entered in the credit limit settings. But it is not more than the Stop value that a practice manager entered.

If a client has the WARNING status, you can continue to approve invoices for the client. If necessary, tell the client to pay the applicable invoices.

STOP The client’s credit quantity is more than the Stop value that a practice manager configured in the credit limit settings.
If a client has the STOP credit limit status:
  • ezyVet does not let you approve invoices for the client
  • ezyVet does not let you make appointments for the client

Before you can approve invoices and make appointments, the client must pay the applicable invoices.

This is an example of the error message that shows when you try to approve invoices for a client that has the STOP credit limit status:
An error message
This is an example of the error message that shows when you try to make an appointment for a client that has the STOP credit limit status:
An error message
Note: You cannot change manually change a client's credit limit status. ezyVet uses the settings of the configured credit limit to automatically show the applicable status for a client.

How ezyVet shows credit limit statuses

The invoicing screen and contact records show text and icons for credit limit statuses. The text and icons help you to easily know the credit limit status of a client.

This image shows examples of the WARNING credit limit status in the invoicing screen:
Examples of a credit limit warning in the invoicing screen
This image shows an example of the WARNING credit limit status in the left sidebar:
A credit limit warning in the left sidebar

A contact record that has the WARNING credit limit status shows this icon:The icon of a WARNING credit status

This image shows examples of the STOP credit limit status in the invoicing screen:
Examples of a credit limit warning in the invoicing screen
This image shows an example of the STOP credit limit status in the left sidebar:
A credit limit warning in the left sidebar
A contact record that has the STOP credit limit status shows this icon: