About IDEXX VetConnect PLUS accounts
To use some types of IDEXX integrations with ezyVet, your organization must have an IDEXX VetConnect PLUS account. For example, a VetConnect PLUS account is necessary to use the IDEXX Reference Laboratories integration and the IDEXX VetLab Station integration.
- Give them your IDEXX account number
- Give them the name and email address of the person at your organization who will configure and use the account
- Tell them that your organization uses ezyVet
After you give the information, IDEXX customer support gives you an administrator username and password for your VetConnect PLUS account. The administrator username and password is necessary to complete the configuration of VetConnect PLUS with the applicable integrations.
| Country | Customer support information |
|---|---|
| United States | Phone: 1-888-248-2483 Website: www.vetconnectplus.com |
| Canada | Phone: 1-800-667-3411 Website: www.vetconnectplus.ca |
| Australia | Phone: 1300 44 33 99 Website: www.vetconnectplus.com.au Email:
|
| United Kingdom | Phone: 0203 7887508 Website: www.vetconnectplus.co.uk Email:
|
For more information about VetConnect PLUS, refer to www.idexx.com/en/veterinary/software-services/vetconnect-plus.
Dedicated usernames and passwords for staff access to VetConnect PLUS
The initial username and password that IDEXX customer support gives you is the administrator username and password. A practice manager uses the administrator username and password when they configure the integration for IDEXX Reference Laboratories or the integration for IDEXX VetLab Station. For example, the settings of the VetLab Station integration have a VetConnect PLUS username box and VetConnect PLUS password box. A practice manager uses each box to enter the administrator username and password.