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The Dispense Cabinet dashboard tab shows a cannot create a medication record with a non-vet as the prescriber error message

If the Dispense Cabinet dashboard tab shows the ezyVet could not change an invoice line item from this CUBEX event. You cannot create a medication record with a non-vet as the prescriber error message, do this troubleshooting.

The user account of the staff member that dispensed the medication does not have the applicable permissions

Change the permissions of the applicable user account

A practice manager or a person with the necessary administrator permissions must do these steps.

  1. Select Admin.
    The Admin tab
  2. In the settings list, select Users/Resources.
    The Users/Resources setting in the settings list
  3. Select Users.
    The Users setting
  4. In the left sidebar, find and select the applicable user account.
    ezyVet shows the settings of the user account.
  5. In the User Settings section, select Vet.
    The Vet setting
  6. Select Save.
    The Save button
    ezyVet shows a confirmation message: