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The Dispense cabinet dashboard tab shows the This invoice has been disabled error message

If the Dispense cabinet dashboard tab shows the ezyVet could not change an invoice line item from this CUBEX event. This invoice has been disabled error message, do this troubleshooting.

A staff member disabled the related invoice record

Enable the applicable invoice record

Note: Make sure that your user account has the Financial > Invoice > Disable/Restore permission.
  1. Select Financial.
    The Financial tab
  2. Select Invoices.
    The Invoices setting
  3. Select I/A.
    The I/A tab
  4. Find and select the applicable invoice.
    ezyVet shows the settings of the invoice.
  5. Select RESTORE.
    The RESTORE button
    ezyVet shows a confirmation message.