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General steps to use VetEnvoy with ezyVet

It is important to know the general steps to configure and use VetEnvoy with ezyVet.

This table gives each general step and the applicable documentation:
General stepProceduresDocumentation
1ezyVet customer support enables the E-Claims (full client payment) module.Not applicable.
2A practice manager completes the sign-up procedure for VetEnvoy.Refer to www.vetenvoy.com.
Note: During sign-up, make sure that you select ezyVet as the applicable practice information management system.
3A practice manager:
  1. Makes a decision about which insurance companies to use with VetEnvoy
  2. Makes a dedicated supplier contact record for each insurance company
  3. Makes a dedicated supplier contact record for the VetEnvoy integration
Supplier contact records of VetEnvoy insurance companies

Make a supplier contact record for an insurance integration

4A practice manager configures the VetEnvoy integration.Configure the VetEnvoy insurance integration
5Staff add insurance information to the applicable patient records.Add an insurance company and policy number to a patient record
6Staff:
  1. Send e-claims to the applicable insurance companies
  2. Use the e-claims dashboard tab to monitor the status of e-claims
Send an e-claim to VetEnvoy

Monitor e-claim information