About the VetEnvoy integration
The VetEnvoy integration gives access to many different insurance companies directly with ezyVet. You can use the VetEnvoy integration to send e-claims to insurance companies directly. And insurance companies use VetEnvoy to send e-claim information directly to ezyVet.
For more information about VetEnvoy, refer to www.vetenvoy.com.
VetEnvoy and e-claims
If you disable a VetEnvoy e-claim that you sent and the e-claim is not declined or settled, you cannot enable the e-claim again. You cannot enable the e-claim because after you disable it, VetEnvoy tells the insurance company to stop inspection of the e-claim.
If you disable an e-claim that you did not send, you can enable the claim again.
An e-claim that you send to VetEnvoy automatically includes the clinical history of the applicable patient.