Send a GapOnly e-claim from a clinical record
You can send a GapOnly e-claim directly from ezyVet to PetSure.
- Make sure that your ezyVet site has a configured PetSure integration that uses GapOnly
- Make sure that you set the correct insurance policy number in the applicable patient record
- Make sure that you set the correct insurance supplier record in the applicable patient record
- Make sure that the clinical record has a minimum of one related approved invoice and make sure that it is not fully paid
- Select Clinical.
- Select eClaims.
- Adjacent to Claims, select the plus button.ezyVet shows the New Claim screen.Note: As an alternative, select New Claim.
- Select Save.ezyVet shows a new e-claim record and related settings.
- In the Miscellaneous Details section, select GapOnly.
- Use the Diagnosis Or Signs (*) box of the Vet Conditions section to enter an applicable diagnosis.
- Select Send Claim.ezyVet shows a dialog box with declaration information:Trouble: If you cannot select Send Claim, hover over the button to see information about the cause:
- Select Accept.ezyVet shows a confirmation message:
ezyVet also shows a message that tells you that it sent the e-claim to PetSure:
Note: After you send the e-claim, ezyVet prevents changes to the related invoices while PetSure does a check of the e-claim.