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    Diagnostic tests

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      IDEXX Reference Laboratories

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        Troubleshooting for IDEXX Reference Laboratories

        • ezyVet shows a breed has not been mapped error

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  7. Troubleshooting for IDEXX Reference Laboratories

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Troubleshooting for IDEXX Reference Laboratories

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ezyVet shows a breed has not been mapped error

Do this troubleshooting if ezyVet shows this error when you try to send a diagnostic test request to IDEXX Reference Laboratories:
  • This Diagnostic Request cannot be sent to IDEXX Reference US because the animal breed has not been mapped to an IDEXX Reference US breed.

The IDEXX Reference Laboratories integration does not have the necessary breed mapping

Do the procedure given in Do diagnostics breed mapping for one breed for the applicable breed.

Parent topic: Troubleshooting for IDEXX Reference Laboratories
Related information
  • Diagnostic test results of IDEXX Reference Laboratories are missing
  • A diagnostic test of IDEXX VetConnect PLUS shows Test must be linked before ordering
  • ezyVet shows an addon cannot be ordered separately error when you try to send a diagnostic test request
  • ezyVet shows INVALID_LAB_SERVICE_ADDON: This service is an invalid addon when you try to send a diagnostic test request
Troubleshooting
ezyVet
IDEXX Reference Laboratories

Last updated: July 19, 2024

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Related Articles:

  • Troubleshooting for IDEXX Reference Laboratories
  • Diagnostic test results of IDEXX Reference Laboratories are missing
  • A diagnostic test of IDEXX VetConnect PLUS shows Test must be linked before ordering
  • ezyVet shows an addon cannot be ordered separately error when you try to send a diagnostic test request
  • ezyVet shows INVALID_LAB_SERVICE_ADDON: This service is an invalid addon when you try to send a diagnostic test request

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