A practice manager can use ezyVet planning guides to configure the available times that the Vello client portal shows to clients for appointment requests. The available times shown are for appointments for wellness visits and sick visits.

1. Select Admin.
   
2. In the settings list, select Integration.
   
3. Select Vello.
   
   If your ezyVet site has only one configured hospital, ezyVet shows the hospital name. But if your site has more than one configured hospital, ezyVet shows a list of hospitals.
4. Select the arrow for the applicable hospital.
   
5. Select Manage Settings.
   
   Vello opens and shows configuration settings for the hospital.
6. In the left sidebar, select Appointment Scheduling.
   

   Note: If the left sidebar is closed, select the appointment scheduling button:
   
   
   Vello shows an Appointment Scheduling screen.
7. Set Online Appointment Scheduling to Enable.
   
8. Set the applicable visit type to Enable.
   
9. For the applicable visit type, select Edit.
   
   Vello shows an Edit: Dialog box.

   Note: The applicable visit types are:

   • Wellness visit
   • Sick visit
10. Set Appointment Length to the applicable time.
11. Set the Booking Type to Appointment Requests.
    
12. In the Department Selection box, select the department that clients can schedule visits with.
    
13. In the Calendar Availability section, select Use Planning Guides.
    
    Vello shows all appointment types that it synced from ezyVetVello shows all appointment types that it synced from ezyVet. The appointment types that planning guides use show in the Unavailable for Online Scheduling section with a red color:
    
    
14. In the Unavailable for Online Scheduling section, select an applicable appointment type.
    If you want to make planning guides that use a Recheck appointment type available for wellness visits, find the the appointment type in the Unavailable for Online Scheduling section. Then select it to move it to the Available for Online Scheduling section.
    Vello moves the appointment type to the Available for Online Scheduling section.
15. In the Provider Availability section, select the staff members and rooms that you want to make available for appointments.
    Note: If you do not want a staff member to show as available for appointments, deactivate the Enable setting.
16. Select Done.
    
17. Select Publish Changes.