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About Vello for ezyVet hospitals

A hospital of an ezyVet site can sign up to Vello. As a result, hospital staff can use Vello features and functions.

Note: Vello for ezyVet hospitals and departments is only available for specified customers at this time. For more information, contact ezyVet customer support.

Each ezyVet site has one or more hospitals that are connected to it. Each hospital has a different physical location.

Each hospital must sign up, configure and use Vello independently of other hospitals.

Callisto Vets is an ezyVet site. Callisto Vets has two physical hospital locations. One hospital location is Botany, and the other hospital location is North Shore. Each location:
  • Has a hospital configuration in ezyVet
  • Connects to the ezyVet site Callisto Vets
  • Configures Vello for their location

Hospitals and departments in ezyVet

In ezyVet, a hospital configuration is different from a department configuration. Departments connect to a hospital configuration. And each hospital configuration has one or more departments connected to it. Departments have the same physical location as the hospital's physical location.

Information about hospital configuration is available for practice managers. The hospital configuration shows in ezyVet system settings.

The hospital configuration screen in ezyVet shows your hospital and department information:
Hospital and department information

User interface boxes in different areas of ezyVet can show the name of a department and its hospital. The hospital name in a user interface box is between parentheses and shows after the department name. Select Department box is an example of a box that shows a department name and its related hospital. Boarding is the name of the department. And Botany is the name of the hospital.

Figure 1. Select Department box
Select Department box

Hospital information in ezyVet client contact records

The Hospital box of a client contact record in ezyVet shows the client's hospital. Vello uses the hospital to send medical service reminders for the hospital to the client.

The Hospital box shows in the General Information section of the Details tab of a client contact record.

Figure 2. Hospital box
Hospital box of a client contact record
Note: When you make a client contact record in your department in ezyVet, your hospital automatically shows in the Hospital box of the client contact record.

Vello sign-up for an ezyVet hospital

Your hospital must sign up to Vello independently of other hospitals. Vello settings in ezyVet show one or more hospitals. If a hospital is available for Vello sign up, the hospital shows a Connect button. If a hospital is signed up to Vello, the hospital shows Active.

Figure 3. Hospitals in ezyVet Vello settings
Hospitals in ezyVet Vello settings
Tip: ezyVet customer support is available to help you with Vello for ezyVet hospitals and departments. For more information, refer to docs.ezyvet.com/en/ezyvet-customer-support.