Vello online scheduling for hospitals with many departments: Activate and configure sick visits
If your ezyVet hospital has more than one department and you want to use Vello online scheduling for sick visits, you must complete the necessary configuration.
Note: Vello for ezyVet hospitals and departments is only available for specified customers at this time. For more information, contact ezyVet customer support.
Note: As an alternative to this method, a practice manager can use ezyVet planning guides to configure available times for sick visits. For more information, refer to the applicable documentation.
Note: This procedure makes sick visits available for appointment requests in the Vello client portal.
- Select Admin.
- In the settings list, select Integration.
- Select Vello.If your ezyVet site has only one configured hospital, ezyVet shows the hospital name. But if your site has more than one configured hospital, ezyVet shows a list of hospitals.
- Select the arrow for the applicable hospital.
- Select Manage Settings.Vello opens and shows configuration settings for the hospital.
- In the left sidebar, select Appointment Booking.Vello shows an Appointment Booking screen.
- In the Sick Visits section, set Allow Requests.
- In the Sick Visits section, select Edit.Vello shows an Edit: Sick Visits dialog box.
- In the Department Selection box, select the department that clients can schedule sick visits with.
- In the Days section, set available time ranges for each day.Tip: You can set more than one time range for one day.
- In the Provider Availability section, select the staff members and rooms that you want to make available.Note: If you do not want a staff member to show as available for appointment requests, deactivate the Enable setting.
- Select Done.
- Select Publish Changes.
Note: The Vello client portal does not show departments to clients for appointment requests. The client portal only shows the hospital that you selected in step 4.