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About ezyVet hospitals

An ezyVet site has one or more ezyVet hospitals that are connected to it. Each ezyVet hospital identifies a different physical location of your organization.

Callisto Vets has an ezyVet site. Callisto Vets has two physical locations. One location is Botany, and the other location is North Shore. Each location has a hospital configuration in ezyVet that is connected to the ezyVet site for Callisto Vets.

The relation between hospitals and departments in ezyVet

In ezyVet, a hospital is different from a department. Departments connect to a hospital. And each hospital has one or more departments that are connected to it. A department has the same physical location as the hospital that it connects to.

Figure 1. Relation between hospitals, departments, and physical locations
Relation between hospitals, departments, and physical locations
The hospital configuration screen in ezyVet system settings shows your hospital and department information:
Hospital and department information
Note: A practice manager cannot change the names of hospitals. If it is necessary to change the name of your hospital or change your department information, contact ezyVet customer support.
Tip: ezyVet customer support is available to help you with ezyVet hospitals and departments. For more information, refer to docs.ezyvet.com/en/ezyvet-customer-support.

Physical address, phone number, and email address information of a hospital

In the hospital configuration screen, a hospital's physical address, phone number, and email address information shows in the Address section and Contact Details section. It is important to make sure that a hospital's address and phone number information is correct. If necessary, you can make changes to the information in the applicable sections.

Figure 2. Address section
Address section
Figure 3. Contact Details section
Contact Details section

Hospital information that shows in other areas in ezyVet

Different areas of the ezyVet user interface can show the names of hospitals that your ezyVet site has. For example, user interface boxes in different areas of ezyVet can show the name of a department and its hospital. The hospital name in a user interface box is between parentheses and shows after the department name. Select Department box is an example of a box that shows a department name and its related hospital. Boarding is the name of the department. And Botany is the name of the hospital.

Figure 4. Select Department box
Select Department box