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    ezyVet

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      Getting started

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      Clients

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      Patients

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      Appointments

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        Getting started

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        Planning guides

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        Send appointment messages, forms, and reminders

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        Virtual appointments

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        Find and show appointment information

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        Appointments and travel invoicing

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        Boarding

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        Kiosk: Easy client check-ins

        • The ezyVet kiosk feature

        • General steps to configure and use the kiosk feature

        • Make an appointment time available for the kiosk system

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          Kiosk configuration

          • Configure ezyVet's kiosk system

          • Configure the ezyVet Kiosk integration

          • Do a check of a kiosk configuration

          • Install the ezyVet Kiosk app

          • Connect the ezyVet Kiosk app to ezyVet's kiosk system

          • ezyVet kiosk system: Questions trees and appointment types

          • Make changes to a kiosk question tree

          • ezyVet kiosk system: Set a tag category during client check-in

          • ezyVet kiosk system: Change colors, images, and text

          • Patient and client information that the kiosk system can show and get from clients

          • Settings to control how the kiosk system operates with appointments

          • ezyVet kiosk system: General controls

          • The dedicated kiosk user account in ezyVet

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        E-booking

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        Appointment status configuration

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        Appointment type configuration

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        Calendar configuration

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        General configuration of appointments

      • Integrations for appointments and telemedicine

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        Appointments troubleshooting

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      Products

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      Veterinary care

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      Invoicing

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      Financial controls

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      File attachments

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      Electronic signatures

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      Inventory

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      Staff management

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      ezyVet administration

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      Reference information

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      Customer support information

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      Release notes

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      Glossary

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      ezyVet for partners

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    Vello

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    ezyVet Scan

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    ezyVet Go

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    ezyVet Data Lake

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    IDEXX SmartFlow

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    ezyVet Connect

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    Knowledge Center: New and published

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    Pilot features

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  3. ezyVet
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  5. Appointments
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  7. Kiosk: Easy client check-ins
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  9. Kiosk configuration

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Kiosk configuration

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ezyVet kiosk system: General controls

A practice manager can control which types of records clients can make during check-in. And they can control how the ezyVet Kiosk app shows information to clients. For example, a practice manager can make it mandatory for clients to enter referring veterinarian information during check-in. Or they can tell the ezyVet Kiosk app to show appointment times as a list format.

To make changes, a practice manager uses settings that show in the Permissions tab of a kiosk system configuration:
Settings that show in the Permissions tab of a kiosk system configuration
This table gives the function of each setting:
Setting nameFunction
Guests can create new AppointmentsIf a person does not have an online portal account in ezyVet, they can make an appointment.
Prevent guests from creating a new account (if enabled, account must be made manually from ezyVet)If a person does not have an online portal account in ezyVet, they cannot make an account during check-in. A staff member must use ezyVet to make an account for them.
Only make the first available slot bookableClients can select only the first available appointment time in ezyVet Kiosk.
Guests can create new Contacts and AnimalsA person who does not have a contact record in ezyVet:
  • Can make contact record when they use ezyVet Kiosk during check-in
  • Can make patient record when they use ezyVet Kiosk during check-in
Hide the appointment type being bookedezyVet Kiosk does not show appointment types to clients.
Will use 'Altered' instead of 'Desexed' when editing/adding animalezyVet Kiosk replaces Desexed with Altered in its screens.
Include 'Advanced Life Support' under 'Resuscitate' when editing/adding animalezyVet Kiosk shows the Advanced Life Support option for the Resuscitate setting.
Forces the calendar to show a list of available times instead of a view of the weekezyVet Kiosk shows a list of available appointment times.
Hide map of clinic location when booking appointmentezyVet Kiosk does not show a map of the organization’s physical location.
Show all addresses associated with the division contactezyVet Kiosk shows all addresses that it can find for an applicable client contact record.
Require referring vet on appointment check-inInformation about a referring veterinarian is mandatory during client check-in.
Parent topic: Kiosk configuration
Related concepts
  • ezyVet kiosk system: Questions trees and appointment types
  • Patient and client information that the kiosk system can show and get from clients
  • Settings to control how the kiosk system operates with appointments
  • The dedicated kiosk user account in ezyVet
Related tasks
  • Configure ezyVet's kiosk system
  • Configure the ezyVet Kiosk integration
  • Do a check of a kiosk configuration
  • Install the ezyVet Kiosk app
  • Connect the ezyVet Kiosk app to ezyVet's kiosk system
  • Make changes to a kiosk question tree
  • ezyVet kiosk system: Set a tag category during client check-in
  • ezyVet kiosk system: Change colors, images, and text

ezyVet
ezyVet Kiosk
Practice manager

Last updated: July 31, 2024

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Related Articles:

  • Kiosk configuration
  • Configure ezyVet's kiosk system
  • Configure the ezyVet Kiosk integration
  • Do a check of a kiosk configuration
  • Install the ezyVet Kiosk app
  • Connect the ezyVet Kiosk app to ezyVet's kiosk system
  • ezyVet kiosk system: Questions trees and appointment types
  • Make changes to a kiosk question tree
  • ezyVet kiosk system: Set a tag category during client check-in
  • ezyVet kiosk system: Change colors, images, and text
  • Patient and client information that the kiosk system can show and get from clients
  • Settings to control how the kiosk system operates with appointments
  • The dedicated kiosk user account in ezyVet

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