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    ezyVet

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      Getting started

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      Clients

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      Patients

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      Appointments

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        Getting started

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        Planning guides

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        Send appointment messages, forms, and reminders

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        Virtual appointments

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        Find and show appointment information

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        Appointments and travel invoicing

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        Boarding

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        Kiosk: Easy client check-ins

        • The ezyVet kiosk feature

        • General steps to configure and use the kiosk feature

        • Make an appointment time available for the kiosk system

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          Kiosk configuration

          • Configure ezyVet's kiosk system

          • Configure the ezyVet Kiosk integration

          • Do a check of a kiosk configuration

          • Install the ezyVet Kiosk app

          • Connect the ezyVet Kiosk app to ezyVet's kiosk system

          • ezyVet kiosk system: Questions trees and appointment types

          • Make changes to a kiosk question tree

          • ezyVet kiosk system: Set a tag category during client check-in

          • ezyVet kiosk system: Change colors, images, and text

          • Patient and client information that the kiosk system can show and get from clients

          • Settings to control how the kiosk system operates with appointments

          • ezyVet kiosk system: General controls

          • The dedicated kiosk user account in ezyVet

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        E-booking

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        Appointment status configuration

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        Appointment type configuration

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        Calendar configuration

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        General configuration of appointments

      • Integrations for appointments and telemedicine

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        Appointments troubleshooting

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  7. Kiosk: Easy client check-ins
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  9. Kiosk configuration

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Kiosk configuration

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ezyVet kiosk system: Questions trees and appointment types

A question tree is necessary for correct operation of the kiosk system. The question tree helps you to get the correct information from a client during check-in with the ezyVet Kiosk app. The question tree must use appointment types that agree with the appointment types that staff select when they make kiosk appointment times available for clients.

A result component is one component of a question tree. A result is always the result of a question. The result tells ezyVet which appointment type to use for an appointment.

Kiosk question tree and an appointment type shows one of the result components of a kiosk question tree. When a practice manager configured the result, they selected a Consult - Standard appointment type. Appointment type selection shows the same Consult - Standard appointment type selected when a staff member makes an kiosk appointment time available.
Figure 1. Kiosk question tree and an appointment type

Kiosk question tree and an appointment type
Figure 2. Appointment type selection
The Appointment Type box
Parent topic: Kiosk configuration
Related concepts
  • Patient and client information that the kiosk system can show and get from clients
  • Settings to control how the kiosk system operates with appointments
  • ezyVet kiosk system: General controls
  • The dedicated kiosk user account in ezyVet
Related tasks
  • Configure ezyVet's kiosk system
  • Configure the ezyVet Kiosk integration
  • Do a check of a kiosk configuration
  • Install the ezyVet Kiosk app
  • Connect the ezyVet Kiosk app to ezyVet's kiosk system
  • Make changes to a kiosk question tree
  • ezyVet kiosk system: Set a tag category during client check-in
  • ezyVet kiosk system: Change colors, images, and text

ezyVet
ezyVet Kiosk
Practice manager

Last updated: April 16, 2024

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Related Articles:

  • Kiosk configuration
  • Configure ezyVet's kiosk system
  • Configure the ezyVet Kiosk integration
  • Do a check of a kiosk configuration
  • Install the ezyVet Kiosk app
  • Connect the ezyVet Kiosk app to ezyVet's kiosk system
  • Make changes to a kiosk question tree
  • ezyVet kiosk system: Set a tag category during client check-in
  • ezyVet kiosk system: Change colors, images, and text
  • Patient and client information that the kiosk system can show and get from clients
  • Settings to control how the kiosk system operates with appointments
  • ezyVet kiosk system: General controls
  • The dedicated kiosk user account in ezyVet

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