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    ezyVet

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      Getting started

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      Clients

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      Patients

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      Appointments

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        Getting started

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        Planning guides

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        Send appointment messages, forms, and reminders

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        Virtual appointments

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        Find and show appointment information

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        Appointments and travel invoicing

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        Boarding

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        Kiosk: Easy client check-ins

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        E-booking

        • Information that the e-booking system shows to clients

        • Set a username and password for online portal and e-booking access

        • E-booking: Departments and business units

        • The eBookings dashboard tab

        • The eBookings dashboard tab and appointment statuses

        • Use analytics to measure e-booking performance

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          E-booking configuration

          • E-booking system: General settings

          • Information that the e-booking system shows to clients

          • E-booking: Departments and business units

          • Configure an e-booking system

          • Question trees

          • About new question trees

          • Configure e-booking to use Google Analytics

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          E-booking troubleshooting

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        Appointment status configuration

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        Appointment type configuration

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        Calendar configuration

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        General configuration of appointments

      • Integrations for appointments and telemedicine

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        Appointments troubleshooting

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      Products

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      Veterinary care

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      Invoicing

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      Payments

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      Refunds

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      Financial controls

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      Xero

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      Insurance

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      Document management

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      File attachments

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      Printing

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      Electronic signatures

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      Inventory

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      Staff management

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      ezyVet administration

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      Reference information

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      Customer support information

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      Release notes

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      Glossary

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    Vello

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    ezyVet Scan

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    ezyVet Go

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    Vet Radar

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    ezyVet Data Lake

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    IDEXX SmartFlow

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    ezyVet Connect

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    Knowledge Center: New and published

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    Pilot features

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  5. Appointments
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  7. E-booking
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  9. E-booking configuration

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E-booking configuration

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E-booking system: General settings

Before a practice manager configures the e-booking system, it is important for them to know the function of its general settings.

When you configure your ezyVet site with an e-booking system, ezyVet shows general configuration settings:
General configuration settings

This table gives each setting and its function:

SettingFunction
Allow checkin from the Kiosk after appointment start time (Minutes)Do not use this setting with the e-booking system.
Notice for first bookable appointment time (Hours)Set to YES to enter a minimum time before a client can make an appointment. For example:
  1. The time is 9:00 AM.
  2. One appointment is available at 11:00 AM.
  3. Notice for first bookable appointment time (Hours) is 1.

Result: A client can make an appointment for 11:00 AM only before 10:00 AM.

Note: If you do not enter a value, clients can make an appointment immediately.
Buffer between appointment times (Minutes)Set to YES to enter a period between available appointments during which clients cannot make an appointment.
Maximum number of available appointments shown (Per day)Set to YES to show an estimate of the maximum number of available appointments that your organization could have each day.
Note: The estimate is not an accurate number of available appointments. The estimate is to make your clients think that you have the number of available appointments. You can use this setting to prevent access to data about appointment numbers if a person who is not approved sees your online portal.
Require consent form before booking appointmentSet to YES if it is necessary for clients to enter an electronic signature in a consent form. Then, select the applicable consent form in the adjacent box.
Require terms and conditions are acceptedSet to YES if it is necessary for a client to agree to your organization’s terms and conditions before they make appointments. Then, enter the terms and conditions in the adjacent box.
Parent topic: E-booking configuration
Related concepts
  • Information that the e-booking system shows to clients
  • E-booking: Departments and business units
  • Question trees
  • About new question trees
Related tasks
  • Configure an e-booking system
  • Configure e-booking to use Google Analytics

ezyVet
Practice manager

Last updated: December 1, 2024

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Related Articles:

  • E-booking configuration
  • Information that the e-booking system shows to clients
  • E-booking: Departments and business units
  • Configure an e-booking system
  • Question trees
  • About new question trees
  • Configure e-booking to use Google Analytics

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