A practice manager can configure the PetSure integration to use credit notes for GapOnly insurance benefits. If the integration uses a credit note configuration, a practice manager must also make a financial product for the insurance benefits.

1. Select Admin.
   
2. In the settings list, select Products.
   
3. Select Products.
   
   ezyVet shows the New Product screen.
4. In the Product Code box, enter a code that identifies the product.
   Tip: Enter a code that makes it easy to identify the product (for example, GapOnly_insurance_benefit).
5. In the Product Name box, enter a name for the product.
   
6. In the Primary Group box, select an applicable product group for the product.
7. In the Properties section, set Is Bought and Is Sold to No.
   
8. In the Tax Rate box, select a zero-percent tax rate.
   
   Important: Make sure that you select a zero-percent tax rate.
9. Select Save.
   
   ezyVet shows a confirmation message:
   
   

   ezyVet also shows a Sell price is $0 warning. The warning is a correct result of this procedure.